The question above reminds me of my first business travel to South Korea. I was on a special assignment to help execute my company’s first major contract (“1xEVDO”) in South-East Asia. The agreement with the client entailed the test launch of a product and then a scale-up to greater volumes – should the test be successful. The client was known to be very demanding.
A team of engineers from our co. had already been sent to the client location and was in the process of executing Stage I (Test Launch); however results were far from satisfactory. The client was getting impatient and had started to lose faith in the product; we thus faced the challenge of quickly solving the problem.